Contact information

CONTACT INFORMATION — DOTPRINT SOLUTIONS
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We're here to help. If you have any questions about your order, our products, or our policies, please reach out to us through any of the channels below.

GENERAL ENQUIRIES
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Email:    hello@dotprint.ltd
Website:  dotprint.ltd

CUSTOMER SUPPORT
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For order issues, refund requests, or shipping queries, please email hello@dotprint.ltd with the following details:
- Your full name
- Order number
- Description of the issue
- Photos (if reporting a damaged or incorrect item)

We aim to respond to all enquiries within 1–2 business days.

BUSINESS HOURS
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Sunday – Thursday: 10:00 AM – 7:00 PM (BST, UTC+6)
Friday – Saturday: Closed

LOCATION
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Dotprint Solutions
Bangladesh

NOTE
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For the fastest response, please contact us via email. We do not currently offer phone support.