Privacy policy

At ডটপ্রিন্ট সলুশ্যন (Dotprint Solutions), your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit dotprint.ltd.

INFORMATION WE COLLECT
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- Personal details: name, email address, phone number, and shipping address when you place an order
- Payment information: processed securely through our payment provider — we do not store card details
- Device & browsing data: IP address, browser type, and pages visited (via cookies)

HOW WE USE YOUR INFORMATION
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- To process and fulfil your orders
- To send order confirmations and shipping updates
- To respond to your enquiries
- To improve our store and customer experience

SHARING YOUR INFORMATION
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We do not sell or rent your personal data. We may share it with:
- Shipping and logistics partners to deliver your order
- Payment processors to handle transactions securely
- Service providers (e.g. Shopify) who operate our store infrastructure

All third parties are required to keep your information confidential.

COOKIES
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We use cookies to keep track of your cart and improve your browsing experience. You can disable cookies in your browser settings, though some features may not work correctly.

DATA RETENTION
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We retain your order and account data for as long as necessary to fulfil legal and business obligations.

YOUR RIGHTS
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You have the right to request access to, correction of, or deletion of your personal data. Contact us at hello@dotprint.ltd to make a request.

SECURITY
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We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

CHANGES TO THIS POLICY
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We may update this policy from time to time. Changes will be posted on this page.

CONTACT
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For any privacy-related questions, email us at hello@dotprint.ltd.

ডটপ্রিন্ট সলুশ্যন (Dotprint Solutions) — dotprint.ltd — Bangladesh